Things That a Manager Should Be Accountable For

According to Med Jones, President of the American Institute of Management, “The leadership team is the most important asset of the company and can be its worst liability.” Effective management involves understanding the roles and responsibilities of the leadership team as they relate to the success of the organization. Foremost on this list includes the ability to achieve measurable results and effectively manage the company’s human resources.

Achieving Results

  1. A manager’s primary responsibility is to achieve results for the organization. This entails a clear understanding of the organization’s goals and objectives, and formulating an effective action plan. The goals for each manager have been set and/or approved by upper management to be specific to that person and are measurable by benchmarks. The manager is also accountable for understanding the role that his team plays in the organization and how that team’s performance affects the entire organization.

Motivating Workers

  1. Managers are also held accountable for getting the employees on their team to perform at a high level of productivity, which necessitates stimulating and inspiring them. Motivating workers involves providing them with work that they find meaningful and consequential. Another key to employee engagement is to make them feel appreciated and wanted. Some employees prefer public praise, while others like financial incentives. However, it is the manager’s job to discover the motivating factors that drive employee engagement.

Communicating Clearly

  1. Communication is a key factor in achieving results and providing motivation, and miscommunication can cause costly mistakes from both a financial and a human resources perspective. Managers are responsible for communicating goals, objectives, expected conduct and other information to employees, as well as coaching and providing discipline. Another component of communication involves knowing the correct methods of communicating. For example, disciplinary action and other sensitive issues should always be handled face-to-face. On the other hand, email and memos are often utilized to provide detailed information or document meetings.

Resolving Conflicts

  1. Work conflict is unavoidable and may be the result of a several factors, including a lack of chemistry among employees or a disagreement regarding roles and responsibilities. However, when these issues cannot be resolved, it is the manager’s job to step in and handle the conflict. Left unchecked, these issues can obstruct work performance and negatively affect the work environment. Although confrontation may be uncomfortable, managers are responsible for restoring the peace and ensuring that employees function as a team.